Reference

Terms That Govern Your t1x Account

Before you open an account or use any part of the t1x platform — whether that is our live tables, slot rooms, sportsbook, or wallet — these terms…

Applies to all account activityCovers UPI, Paytm, PhonePe depositsGoverned by applicable local lawUpdated when policy changes occurContact us for any term queries
t1x Terms That Govern Your t1x Account
REACH OUR TERMS TEAM

How to Contact Us About These Terms

If any clause is unclear, if you wish to request a copy of your account data, or if you need to flag a concern about how…

Live Chat Start a live chat session directly from any page on t1x.
Email Support Send a detailed message to our support address for written confirmation of how a…
Help Centre Our Help Centre hosts plain-language explanations of each major clause, including sections on deposits…
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Account Rights

t1x operates under a defined set of internal standards covering how your personal data is stored, how your account credentials are secured, and how long we retain your records.

Data Storage

Your personal and financial data is stored on encrypted servers. We do not sell your information to third parties. Data is retained only as long as required by law or as necessary to administer your active account.

Cookie Policy

We use cookies to maintain your session, remember your deposit method preference — whether UPI, Paytm, or PhonePe — and analyse platform usage patterns. You can manage cookie preferences from your account settings at any time.

Account Security

Two-factor authentication is available for all accounts. We strongly encourage you to enable it. Any suspicious login activity triggers an automated account flag, and our security team reviews it within the hour.

Data Retention Period

Account records — including transaction logs for UPI and PhonePe transfers — are retained for a minimum period required under financial regulations applicable in your region, then securely deleted or anonymised.

Requesting Changes

You may request correction of inaccurate personal data at any time by contacting our support team via live chat or email. Verified correction requests are processed within seven working days of confirmation.

Account Closure

You have the right to close your account at any time. Submit a closure request through live chat or email, settle any pending withdrawals, and we will deactivate the account within 48 hours of completing final checks.

Frequently Asked Questions About Our Terms

These answers address the questions we receive most often about how our terms apply to accounts in India, including rights around data, deposits, account suspension, and what happens when terms are updated.

Yes, these terms apply to any account created or accessed from India where use is permitted under local law. You are responsible for confirming that accessing the platform is lawful in your specific state or region before proceeding.

We send a notification to your registered email address and display an in-platform alert before any material change takes effect. Minor corrections that do not affect your rights may be updated without prior notice, but are logged with a version date.

Yes. Send a data access request to our support team via email or live chat. Once we verify your identity — typically within two to three working days — we will provide a summary of the data associated with your account.

Transaction records — including deposits and withdrawals made through UPI, Paytm, or PhonePe — are retained for the minimum period required under applicable financial regulations, after which they are securely deleted or anonymised.

We may suspend an account if there is evidence of a terms breach, suspected fraudulent activity, or if required by law. You will receive written notice unless the law prevents disclosure, and you may appeal through our support team.

Disputes are governed by the laws of the jurisdiction in which access is lawfully permitted. For accounts accessed from India, this means the applicable laws of the relevant Indian state or union territory apply to any formal dispute resolution.

Submit your objection in writing via email to our support address, including your account ID and the specific clause in question. We log all formal objections, investigate within five working days, and reply with a written decision.