Reference

Legal terms for India accounts

We set out the legal terms that shape access to t1x in India, including account checks, record keeping and change requests.

India lawLocal accessAccount checksRecord trail

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When local law changes access

t1x Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to t1x depends on local law and is available only where local law permits. If your state or territory restricts a service, we do not make that service available there. For account opening and later checks, we may ask for your name, mobile number, date

1
of birth, address or payment reference so we can link the profile to the right person and stop misuse. When you add or withdraw funds through UPI, Paytm or PhonePe, the transaction trail helps us confirm the source and destination of money. We can pause, limit
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or close access if the details do not match, if we suspect abuse, or if a rule changes. Keep your contact details current so notices, corrections and dispute replies reach you without delay.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

Where to send policy requests

If you need a copy of the terms, want to correct a detail, or need help with a request tied to your account, use one of…

RECORDS AND SAFETY

How we handle records and cookies

We keep this policy area practical. Cookies help the site remember your session, language and account state, while access logs record device and location signals that help us stop misuse.

Data use

We collect only what we need to open the account, confirm access and handle disputes. That can include your name, mobile number, address, device signals and payment references when a request touches your wallet history or identity check.

Cookies

Cookies help the site remember language, session state and the form you last used. You can clear them in your browser, though some pages may ask you to confirm again after that, which keeps your request traceable.

Account security

We may ask for login confirmation through the registered mobile number when a request looks unusual. That helps us reduce misuse and keep the account tied to the right person while still letting you recover access quickly.

Retention

We keep records only for as long as needed for disputes, finance checks, site integrity and legal duties. After that period, we remove or anonymise them where the law permits, so older records do not stay on file forever.

Access and correction

If your name, mobile number or address changes, send the update from the contact on file and tell us what needs to change. We review the request and update the record when the new detail matches our checks.

Policy contact

For a correction, a copy of your record or a dispute about how a rule is applied, write to our policy team. Include the account name and mobile number used at sign-up so the case reaches the right file.

Questions about account rules

These answers cover access, record use and how to contact us for changes. If your state or territory treats a service differently, local law decides what is available. The same applies to account data, cookies and support requests, so check these points before you send a form or open a new profile. That keeps your request on the right track and avoids delays.

Only where local law permits. If a state or territory blocks access to a service, we do not make that service available there. The same rule applies to account opening, wallet activity and related requests on your profile.

We may keep your name, mobile number, date of birth, address, device signals and payment references when needed to confirm the account or settle a dispute. We use those details for the stated purpose only and keep them limited.

Those records help us match deposits and withdrawals to the same account holder and reduce mistaken transfers. They also create a clear trail if you ask us to check a transaction later, which helps us answer accurately.

Send the request from the contact on file and tell us what needs to change. If the new detail matches our records or a valid proof, we update it and keep the earlier version for audit purposes when needed.

Yes, you can ask for a copy of the records tied to your account where the law allows it. We may need to confirm the mobile number on file before we release anything, so the copy goes to the right person.

We keep records only for as long as needed for disputes, finance checks, misuse prevention and legal duties. After that period, we remove or anonymise them where the law permits, which keeps older material from sitting on file.

Use the policy contact or email path with your account name and mobile number. That helps us reach the right record quickly and reply in a way that stays linked to the same case from start to finish.

Legal terms for India accounts

Where to send policy requests

How we handle records and cookies

Data use

Cookies

Account security

Retention

Access and correction

Policy contact

Questions about account rules

01 Can I use t1x if my state restricts it?

02 What account details do you keep?

03 Why do you link UPI, Paytm and PhonePe records?

04 How do I ask for a correction?

05 Can I see the records you hold on me?

06 How long do you keep records?

07 Who should I contact about a policy issue?

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